Missing Parts

Is your bed missing hardware or new bookcase missing a shelf? Let us solve the problem!

We’ll send you replacement parts or hardware for free as soon as possible.

To get started:

  • Contact Us via, Phone, Live Chat, Or Email.
  • Tell us what part you need
  • A confirmation email will be sent to you with all the details.

Be sure to complete this process within 30 days of the delivery date.

If a replacement part doesn’t solve the problem, you can request a refund or replacement item.

We apologize for this situation and hope you will let us fix it and make shopping with us a perfect experience.